---
title: Frequently Asked Questions
description: Quick answers to the questions people ask most about SocialMedia DMs.
---

> **For AI agents:** the complete documentation index is at [llms.txt](/llms.txt). Append `.md` to any page URL for its markdown version.

# Frequently Asked Questions

## Will this put my Instagram account at risk?

It's the right question to ask. SocialMedia DMs is built around outreach that looks and feels like a real person reaching out — not a blast — and a few simple habits keep your account healthy: warm up newer accounts gradually, personalize every opener, and don't lead with links. See [Keeping Your Instagram Account Healthy](/account-safety) for the full guidance.

## Isn't DM automation just spam?

Not the way it's meant to work here. The goal is real conversations that turn into customers, not identical messages blasted at everyone. Templates are written to be personalized, openers are built to earn a genuine reply rather than pitch, and you step into every conversation yourself once a prospect responds.

## Does Instagram DM outreach actually work?

The channel performs well when conversations are well-structured. Across the industry, well-structured Instagram DM conversations have been shown to convert at **7–20%**, compared with **1–3%** for Instagram ads (CreatorFlow). Speed matters too: replying within five minutes has been shown to convert roughly **21× higher** than replying after an hour (Icekulfi). These are channel benchmarks — your own results depend on your offer, audience, and follow-through.

## Do you support LinkedIn?

Instagram is live now, and LinkedIn is coming next. SocialMedia DMs is focused on doing Instagram outreach really well first.

## What is Lead Finder?

Lead Finder builds your prospect list: you describe your ideal customer, and it returns a set of matching prospects called your Lead Finder Results. See [What Is Lead Finder?](/lead-finder) for the details, including how Lead Credits work.

## How do I get started?

Connect your Instagram account, build a list with Lead Finder, pick a campaign template, and launch. The [Getting Started guide](/getting-started) walks through the whole flow in about ten minutes.